Frequently Asked Questions
Got questions about ordering, Feads, Food Sharing, or becoming a vendor? Find answers below or reach out to our team for personalized support.
How do I place an order on CornerFoods?
Download our app from the App Store or Google Play, browse vendor menus across Lagos, add items to your cart, and checkout using Paystack, Flutterwave, or Food Credits.
What is the Feads feature?
Feads lets you post "What are you eating?" updates, share photos, and engage with other foodies in our vibrant Lagos community.
How does Food Sharing work?
Use the Food Sharing feature to send food orders to friends or request bill payments for shared meals, all within our app.
What is the Food Credit Facility?
Earn credits through orders or referrals, then use them to buy food on credit or share with friends for flexible dining across Lagos.
How do Dining groups work?
Create or join Dining groups in the app to share meals with friends, split bills seamlessly, and enjoy group dining experiences.
What are the delivery times in Lagos?
Delivery typically takes 30-60 minutes across Lagos, depending on your location and vendor preparation time.
How can I become a vendor?
Sign up via our website or app, submit your details, and our team will guide you through onboarding with free training and equipment.
What payment methods are accepted?
We accept secure payments via Paystack and Flutterwave, including card, bank transfer, and Food Credits.
How do I track my order?
Use our app’s real-time tracking feature to follow your order from the vendor’s kitchen to your doorstep.
How do you ensure food safety?
We provide vendors with free hygiene training and equipment through our Keep Our Corners Clean campaign, and use tamper-proof packaging.
What if my order is incorrect?
Contact our support team via the app, email (support@cornerfoods.com), or WhatsApp (+234 987 654 3210) for quick resolution.
Are there any discounts available?
Yes, check our app or website for exclusive offers like FIRST20 (20% off first order) or FREE5 (free delivery on first 5 orders).
Can I cancel my order?
Orders can be canceled before preparation begins. Use the app or contact support for assistance.
Still Need Help?
Our team is available via phone, email, or WhatsApp to assist with any questions about our app, vendor partnerships, or community features.
Phone
+234 123 456 7890
Mon-Fri: 9 AM - 6 PM WAT
support@cornerfoods.com
Response within 24-48 hours
+234 987 654 3210
Instant replies during business hours